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Terms & Conditions

These Terms govern your relationship with the operator of fastpaycasino, available exclusively via fastpay.games, and outline the conditions governing your use of this service. These Terms are effective as of 01 January 2025 and apply to all users accessing fastpaycasino from Australia.

Definitions

  • Operator: Refers to Dama N.V., registered at Scharlooweg 39, Willemstad, Curaçao (Company Registration No. 152125), and includes its authorized subsidiaries, such as Strukin Limited (Cyprus, Registration No. HE 407624), managing and administering fastpaycasino exclusively on fastpay.games.
  • User/Player: Any natural person aged 18 years or over who registers, accesses, or participates in real money or demo play offered by fastpaycasino via fastpay.games.
  • Bet: A monetary stake placed on any gaming activity, including but not limited to slots, tables, and live dealer games.
  • Bonus: Any promotional incentive credited to an account, including deposit bonuses, free spins, or cashback, subject to specific terms and wagering requirements.
  • Wager: The act of betting real or bonus funds on any game available at fastpay.games.
  • KYC (Know Your Customer): Identification verification process required by regulatory bodies to confirm player identity and eligibility.
  • Account: The personal user profile created at fastpay.games for accessing real-money gambling services.
  • Jurisdiction: The laws and regulations of Australia as applicable to online gambling activities performed via fastpay.games.

Account Registration

  1. Eligibility Requirements:
    • The User must be at least 18 years of age and legally permitted to gamble online in Australia.
    • Registrations are restricted to individuals physically present in jurisdictions where online gambling via fastpay.games is lawful. Users must verify local legal restrictions before registration.
  2. Registration Process:
    • Users must provide accurate personal data, including valid email address, legal name, and date of birth.
    • Email verification is mandatory. Access will be granted only after completion of the verification process.
    • Comprehensive KYC documentation (e.g., government-issued ID, proof of address) may be required before withdrawal, as mandated under Curaçao licensing and AU anti-money laundering regulations.
  3. User Obligations & Security:
    • All account details provided must be accurate, complete, and kept up-to-date.
    • Each User is responsible for maintaining password confidentiality and account access security. fastpaycasino will not accept liability for breaches arising from User negligence.
    • Only one account per User is permitted. Multiple accounts are strictly prohibited and may result in suspension or closure.
  4. Regional Compliance Note: Under AU regulation, users are reminded that providing false information or registering on behalf of others constitutes a serious offense and may result in permanent exclusion and notification to regulatory authorities.

Betting & Gameplay Rules

  1. Placing Bets:
    • Bets can only be placed by users with a verified and funded account in accordance with these Terms.
    • Minimum and maximum betting limits vary by game and are displayed within each game interface.
  2. Bet Cancellation & Modification:
    • Bets may not be cancelled or modified once confirmed unless resulting from a provable system error as determined by fastpaycasino at fastpay.games sole discretion.
  3. Conduct & Fair Play:
    • All users must refrain from abusive language, threats, or disruption in live casino and chats. fastpaycasino maintains a zero-tolerance policy for insults, harassment, or discriminatory behavior.
    • Use of fraudulent methods, software, or exploitation of system vulnerabilities is prohibited and may result in account termination and reporting to authorities.
  4. Game Integrity: Game outcomes are determined by certified Random Number Generators or, in the case of live gaming, by official equipment and personnel. All results are final and binding, subject only to verifiable technical errors.
  5. Regional Compliance Note: All gambling activities are subject to ongoing monitoring in accordance with AU consumer protection and anti-money laundering laws.

Bonus Terms

  1. Activation of Bonuses:
    • Bonuses are available only to eligible Users of fastpaycasino at fastpay.games as per current promotional terms.
    • To activate most bonuses, Users must opt-in during deposit or via the promotions page, adhering to the explicit instructions.
  2. Wagering Requirements & Timeframes:
    • Each bonus is subject to a specified minimum wagering requirement as outlined in relevant promotion details. Unless otherwise stated, bonus wagering requirements must be met within 30 days or by 31 December 2025, whichever is sooner.
    • Failure to meet wagering requirements will result in forfeiture of unused bonus funds and any resulting winnings.
  3. Prohibited Games/Actions:
    • Certain games may be excluded from bonus wagering; a full list is accessible on the promotions page. Wagers on excluded games do not count towards wagering requirements.
    • Attempts to circumvent wagering rules, including low-risk betting, equal/zero-risk bets, or use of multiple accounts to abuse promotions, are strictly forbidden and will result in bonus voiding and potential account exclusion.
  4. Combining Promotions: Unless explicitly permitted, Users cannot participate in more than one bonus or promotion at a time. Stacking or merging promotions is prohibited.
  5. Regional Compliance Note: fastpaycasino reserves the right to withhold bonuses in compliance with AU responsible gambling and AML (Anti-Money Laundering) standards.

Payments & Withdrawals

  1. Deposit Methods:
    • fastpaycasino, accessible through fastpay.games, accepts deposits via credit and debit cards, e-wallets, and select cryptocurrencies as displayed in the cashier.
    • All deposits must originate from payment accounts held in the User's name.
  2. Withdrawal Procedures:
    • Withdrawals are processed via the same payment method used for deposit, subject to availability and regulatory restrictions.
    • Withdrawal requests may be subject to enhanced KYC checks, especially for cumulative withdrawals over AU$10,000 or where required under AU regulations.
  3. Limits, Fees, and Processing Times:
    • Minimum and maximum limits per transaction apply and are detailed within the cashier interface. Fees, if any, are transparently presented before User confirmation.
    • fastpaycasino via fastpay.games aims to process withdrawals within 24 hours; however, processing may extend up to 5 business days due to regulatory checks, bank processing times, or force majeure.
  4. Refunds and Bonus Clawback:
    • Refunds are granted solely at the operator's discretion in bona-fide cases of technical malfunction. Any bonus funds forming part of a refunded transaction may be deducted accordingly.
  5. Regional Compliance Note: All payment transactions are monitored and reported in accordance with AU AML/CTF (Counter-Terrorism Financing) laws and Curaçao gaming license requirements, valid through 2025.

Limitation of Liability

  1. Operator's Obligations:
    • fastpaycasino, managed through fastpay.games, undertakes to provide fair, transparent, and accurate gaming services in compliance with applicable laws and the conditions of its Curaçao license.
  2. Exclusions of Liability:
    • The Operator disclaims liability for losses arising from technical failures, service interruptions, network issues, or force majeure events outside its reasonable control.
    • The Operator is not liable for User's failure to comply with these Terms or for actions by third-party service providers (e.g., payment processors, game studios).
  3. Maximum Compensation: In no event shall the Operator's liability exceed the amount of the bet placed or the value of the User's last deposit, whichever is lesser, to the extent permitted by law.
  4. Regional Compliance Note: These limitations do not exclude any statutory rights or remedies mandated by AU consumer law, and do not limit liability for fraud or gross negligence.

Intellectual Property Rights

  1. Copyright and Content:
    • All website content, gaming software, marks, logos, text, and images displayed via fastpay.games are the exclusive intellectual property of Dama N.V. or their licensors, protected under international copyright law.
  2. Prohibition of Unauthorized Use:
    • No elements of fastpaycasino or fastpay.games may be copied, reproduced, republished, distributed, or otherwise exploited for commercial or non-commercial purposes without the Operator's express written consent.

Privacy & Data Protection

All personal data is processed strictly in accordance with the fastpaycasino Privacy Policy, accessible via fastpay.games. The operator adheres to the Australian Privacy Act 1988 (Cth) and Curaçao regulatory standards, ensuring confidential and lawful handling of user data. Users are advised to review the Privacy Policy for full information on data practices, including cross-border data transfers and retention.

Changes to Terms

  1. Notification Procedure:
    • Updates to these Terms will be communicated through prominent notices on fastpay.games, via email notifications to registered users, or through site banners, effective from the date specified in the update notice.
  2. User Options on Change:
    • Continued use of fastpaycasino services after changes will be deemed acceptance of the updated Terms. Users who disagree may discontinue using the service and request account closure at any time.
  3. Regional Compliance Note: AU law may entitle Users to advance notice or the right to object to material changes; such rights will be respected where required.

Termination & Suspension

  1. Grounds for Blocking/Closure:
    • fastpaycasino may suspend or terminate User accounts for breaches of these Terms, suspected fraud, abuse of promotions, provision of false information, or upon lawful request by AU or international authorities.
    • Account closure may also be initiated by the User at any time by contacting support.
  2. Refunding Funds:
    • On closure, subject to completion of KYC and regulatory checks, any remaining legal balances (minus adjustments for bonus or fraudulent funds) will be returned via the original payment method when permitted by law.
  3. Notification Process:
    • The Operator will notify Users of suspension or termination via email to the last registered address, stating the grounds for such action where feasible.

Governing Law & Jurisdiction

  1. Applicable Law:
    • These Terms, and any contractual or non-contractual disputes arising hereunder, are governed by the laws of the jurisdiction of Curaçao, subject to mandatory Australian consumer protection and gambling regulations applicable to Users located in Australia.
  2. Dispute Resolution:
    • The parties will seek to resolve disputes amicably through fastpaycasino's internal complaints procedure, accessible via [email protected].
    • If unresolved, disputes may be referred, at the Operator's option, to binding arbitration under the rules of an appointed international arbitral body, or to courts of competent jurisdiction in Curaçao, unless otherwise required by mandatory AU law.
    • This does not limit any User rights to pursue statutory remedies in Australian territorial courts where applicable. Consumer complaints can be escalated in accordance with AU consumer protection statutes.

Contact Information

For all customer support, legal queries, or to exercise any rights under these Terms, Users may contact fastpaycasino, exclusively via fastpay.games, as follows:

  • Email (Support & Legal): [email protected]
  • Official Website: https://fastpay.games
  • Headquarters: Scharlooweg 39, Willemstad, Curaçao
  • Regional Office: Pavlov Nirvana & Aipeias, 4, ALPHA TOWER, Floor 1, Flat 11, 3021, Limassol, Cyprus

Authorised legal representative: Lucas Bennett